Currently, I drive the design strategy for TBC’s Retail and Business mobile and web platforms, where I focus on improving core user journeys and implementing scalable design solutions. By maintaining a unified visual language, I ensure a seamless experience across different digital touchpoints.

My role also extends to internal product development, specifically FrontX. I design complex internal workflows that empower branch employees to perform daily operations with high efficiency, bridging the gap between internal operational needs and high-quality customer service.

Key responsibilities:

• Designing intuitive UX/UI for complex banking workflows across internal tools and customer-facing products
• Improving core user journeys to increase efficiency and usability
• Ensuring visual and interaction consistency across web and mobile platforms
• Collaborating closely with product managers, developers, and stakeholders to align user needs with business goals
• Contributing to scalable design solutions that support both individual users and businesses

In 2021, I was selected as one of two participants to represent Georgia at an international hackathon in Kyiv, Ukraine, following a competitive national selection process.

The assigned theme was Smart City Solutions. I addressed a timely challenge shaped by the COVID-19 pandemic and the rapid shift toward remote work. I designed a co-working space booking platform that enabled users to discover, reserve, and manage flexible workspaces across the city. The solution emphasized accessibility, real-time availability, and a frictionless booking experience